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Privacy Policy

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1. Introduction

 

Welcome to Litigation Labs ("we," "our," or "us"). We operate the website litigationlabs.ai (the "Site") and provide managed paralegal services (the "Services").

We understand that as a provider of support services to the legal industry, privacy and confidentiality are paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

 

We collect information in various ways depending on your interaction with our Site and Services.

 

A. Personal Information You Disclose to Us

 

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us. This may include:

  • Contact Data: Name, email address, phone number, and law firm/company name.

  • Billing Information: Credit card numbers, billing addresses, and transaction history (processed via secure third-party payment processors).

  • Account Credentials: Usernames and passwords used to access our client portal.

 

B. Information Automatically Collected

 

When you visit our Site, we may automatically collect certain information that does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

  • IP address.

  • Browser and device characteristics.

  • Operating system.

  • Language preferences.

  • Referring URLs.

  • Information about how and when you use our Site (timestamps).

 

C. Client Data and Case Files

 

In the course of providing managed paralegal services, we may process documents, case files, and data uploaded by you ("Client Data"). We treat all Client Data as strictly confidential and privileged. We process this data solely for the purpose of fulfilling our contractual obligations to you (e.g., document review, drafting, case organization).

 

3. How We Use Your Information

 

We use the information we collect or receive for the following purposes:

  • To provide Services: To facilitate account creation, process payments, and deliver the paralegal work requested.

  • To communicate with you: To send you administrative information, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

  • To protect our Services: For fraud monitoring and prevention.

  • To improve our technology: To analyze usage trends to improve the user experience of litigationlabs.ai.

 

4. Disclosure of Your Information

 

We do not sell, trade, rent, or otherwise share your personal information or Client Data with third parties for marketing purposes.

We may share information we have collected about you in certain situations:

  • Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., cloud hosting services, payment processing, email delivery).

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

5. Data Security

 

We use administrative, technical, and physical security measures to help protect your personal information and Client Data. Given the nature of our work with the legal sector, we employ industry-standard encryption and access controls. However, please remember that no transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us understand how you use our Site and enables us to improve functionality. You can usually choose to set your browser to remove or reject cookies, but this could affect certain features of the Site.

 

7. Your Privacy Rights

 

Depending on your location (e.g., California, the European Economic Area), you may have specific rights regarding your personal information, which may include the right to:

  • Request access to and obtain a copy of your personal information.

  • Request rectification or erasure of your personal information.

  • Restrict the processing of your personal information.

  • Data portability.

To exercise these rights, please contact us at the information provided below.

 

8. Information Regarding Minors

 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

10. Contact Us


If you have questions or comments about this policy, you may email us at: support@litigationlabs.ai

 

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